American Steel Structures, Inc.  BBB Business Review

Privacy Policy

Privacy Policy

 

PRIVACY POLICY – AMERICAN STEEL STRUCTURES, INC.

We have created this privacy policy to ensure that your concerns regarding the use of your personal information, known as Personally Identifiable Information (PII), are addressed. PII refers to information that can identify, contact, or locate an individual, either on its own or when combined with other data. It is important to carefully read and understand this privacy policy to gain clarity on how we collect, use, protect, and manage your PII in accordance with our website.

Information Collection
When you visit our blog, website, or app, we may collect various personal information from you. This includes your name, email address, mailing address, phone number, credit card details, and other relevant information that enhances your overall experience.

Timing of Information Collection
We collect information from you during different interactions, such as when you register, place an order, subscribe to our newsletter, respond to a survey, fill out a form, use live chat, open a support ticket, or provide feedback.

Utilization of Information
The information we collect from you serves the following purposes:

Personalizing your experience by providing content and product offerings that match your interests.
Enhancing and improving our website to better serve you.
Assisting you with customer service requests.
Administering contests, promotions, surveys, or other features.
Efficiently processing your transactions.
Requesting ratings and reviews of our services or products.
Following up with you after any correspondence, such as live chat, email, or phone inquiries.

Information Protection
We prioritize the security of your personal information. Our website undergoes regular security scans to identify and address any vulnerabilities or malware. Your personal information is securely stored and only accessible to authorized individuals with special access rights. Additionally, any sensitive or credit-related information you provide is encrypted using Secure Socket Layer (SSL) technology. We process transactions through a trusted gateway provider, and we do not store or process your information on our servers.

Use of Cookies
To enhance your browsing experience, we use cookies. These small files are transferred to your computer’s hard drive through your web browser, enabling us to recognize and gather specific information. Cookies help us remember and process items in your shopping cart, understand your preferences, compile aggregated data on site traffic and interactions, and improve site experiences and tools. They also enable us to track advertisements. You can choose to accept or decline cookies through your browser settings, although disabling cookies may limit certain features of the site.

Third-Party Disclosure
We do not sell, trade, or transfer your Personally Identifiable Information to external parties without prior notice. Trusted third parties, such as website hosting partners, may have access to your information, but they are bound to keep it confidential. We may disclose information if required by law, to enforce site policies, or to protect ours or others’ rights, property, or safety. Non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or similar purposes.

THIRD PARTY LINKS and Behavioral Tracking
Our website does not feature or endorse third-party products or services. However, we do allow third-party behavioral tracking.

Children’s Online Privacy Protection
We do not target or market to children under the age of 13. We comply with the regulations set forth by the Children’s Online Privacy Protection Act (COPPA).

Updates to Privacy Policy
If any changes are made to our privacy policy, we will notify you through email or in-site notifications.

Do Not Track Signals and Opting Out
We respect Do Not Track signals and do not engage in activities such as planting cookies or using advertising when a Do Not Track (DNT) browser mechanism is in place. If you prefer to opt out of certain tracking activities, you can adjust your preferences using the Google Ad Settings page. Alternatively, you can visit the Network Advertising Initiative Opt-Out page or use the Google Analytics Opt-Out Browser add-on.

California Online Privacy Protection Act (CalOPPA)
CalOPPA requires commercial websites and online services to display a privacy policy, informing users about the collection and sharing of Personally Identifiable Information. We comply with CalOPPA regulations, allowing users to visit our site anonymously. Our privacy policy is prominently displayed on our home page or, at the very least, on the first significant page after entering our website. The link to our privacy policy contains the word “Privacy” for easy identification. Any changes to the privacy policy will be communicated on our Privacy Policy page.

Fair Information Practices
We adhere to the Fair Information Practices Principles, which form the basis of privacy laws in the United States. These principles have influenced data protection laws worldwide. In the event of a data breach, we commit to taking the following responsive actions: notifying affected users via email within one business day and providing in-site notifications within the same timeframe. We also support the Individual Redress Principle, ensuring that individuals have enforceable rights against data collectors and processors who fail to comply with the law.

CAN-SPAM Act
The CAN-SPAM Act sets rules for commercial email communication, including requirements for message content and recipients’ right to opt out of receiving future emails. We collect email addresses to send information, respond to inquiries, process orders, provide updates related to products or services, and market to our mailing list. To comply with CAN-SPAM, we agree to the following guidelines: not using false or misleading subjects or email addresses, clearly identifying messages as advertisements, including our business or site headquarters’ physical address, monitoring third-party email marketing services for compliance, promptly honoring unsubscribe requests, and providing a visible unsubscribe link in each email. If you wish to unsubscribe from future emails, you can follow the instructions provided at the bottom of each email or contact us directly.

Contact Information
If you have any questions or concerns regarding our privacy policy, please reach out to us using the contact information available on our website: [Provide contact details].

Thank you for taking the time to review our privacy policy. Your privacy and trust are of utmost importance to us.

CONTACT INFORMATION
Phone: +1 (979) 387-3662
Email: info@americansteelstructures.com 

Address: 8709 Highway 59 Suite 1, Beasley, TX 77417 USA
Support: Mon-Sat / 9:00AM – 5:00PM